At the Mill Hill Therapy Hub we are a family-run business that truly cares about every detail of our community. We know that building a private practice can sometimes feel like a lonely journey so we have built more than just rooms, we have built a network. ๐ฟโจ
Whether you are a new member or have been with us for years here are ten ways to ensure you are getting every ounce of value from your membership.
1. Show up and get involved
The magic of the Hub happens when we come together. Attend our socials, join CPD events and take part in peer supervision. Those who engage most with our community tend to feel the most supported and get the most out of their membership. ๐ค
2. Lean into the WhatsApp Community
Our WhatsApp groups are the beating heart of our daily interactions. Make sure you join the relevant groups and stay active. It is a brilliant space to share advice, seek support and stay connected with your peers.
3. Be proactive with referrals
We love connecting therapists with clients! To make this work best put yourself forward for appropriate referrals when they are posted. Keep your practitioners page profile up to date so we can match you effectively. ๐
4. Master the room timing etiquette
Our rooms are in high demand so respecting the therapists booked before and after you is vital. Please ensure you stick strictly to your booking times to keep the experience seamless for everyone.
5. The 48-hour "Same-Week" Move
Life happens! If a client needs to move a session within the same week but it is within the 48-hour window just let us know. We will remove the cancelled slot from Therapeuta so you are only charged once. ๐
6. Cancel even if it is late
If you have to cancel on Therapeuta within 48 hours please do so anyway. If someone else happens to book that specific slot you will be automatically refunded!
7. Audit your bookings
It is a great habit to set a weekly or monthly reminder to check your Therapeuta bookings. This allows you to edit or extend sessions as your practice evolves without any last-minute stress.
8. Share your specialism
Have you just finished an interesting course? Do you have a specific area of expertise? Offer a workshop! We love showcasing our members and will promote your services across our website and social media. ๐
9. The 1st of the month check
To keep your practice administration streamlined set a reminder on the 1st of every month to check Therapeuta for your monthly invoice.
10. Communicate efficiently
We are always here to help but to keep things organised please use the Hub WhatsApp groups or email rather than messaging Marc or Saskia individually. This ensures nothing gets missed!
If you have any questions about your membership or want to join us we would love to hear from you. You can reach out via our contact page or book a 20-minute chat with Marc to discuss your practice. ๐ฟโจ
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